Past Satisfied Customer Reviews

"Wonderful service, very knowledgeable and helpful! Would highly recommend! Jerry was very helpful both in fixing my problem!"
Kathie | Green Bay, WI

"They showed up on time, did required repairs, cleaned up when finished leaving work area as clean as possible - all at a fair price."
Dave | Green Bay, WI

"I would highly recommend Northeast Wisconsin Waterproofing LLC for the job. Jerry is very knowledgeable about what he does and has great customer service. Pleased with the workmanship as well. On time and returns phone calls. Thank you Jerry for the great job."
Karolyn | Seymour, WI

"Jerry was great to work with. Clear communication, quick follow up, and a job well done at a competitive price! Would definitely recommend."
Anthony | De Pere, WI

"We had water coming into our basement and Jerry was quick to respond and come out and help us in this very stressful situation. He also assisted us in recommending other contractors to help keep the water out of our basement. Very friendly and trustworthy. Highly recommended."
Allan | De Pere, WI

"Jerry at NEW is great to work with! He is honest, the work was done well, and everything was cleaned up well! Overall, a very good experience!"
Cindy | Green Bay, WI

"Great experience. Jerry didn't try to sell us an expensive system that we didn't need. He was straight forward with what the issue is and what the most cost effective solution would be. His solution was far less expensive than other companies. He and his crew did a neat and efficient job addressing the situation. That was at least 5 years ago and we have had no further problems. We recently had Jerry come out to diagnosis a different problem in a different building and he referred us on when he determined it was not a basement issue."
Karyn | Appleton, WI

"Jerry was very knowledgeable and professional with fixing our basement issues. Everything was done on time and the area cleaned up after the work was completed. I would highly recommend Northeast Wisconsin Waterproofing LLC for fixing any basement issues you may have."
Scott | De Pere, WI

"I contacted NE Wisconsin Waterproofing to repair a vertical crack in my foundation wall. Jerry was attentive, knowledgeable, professional, and was more than willing to accommodate my schedule. I thought his fee was reasonable for his time, necessary equipment, and experience. I have not had any leakage in the crack since he fixed it."
Glenn | De Pere, WI

"What a great experience for a "wet" situation. We had water leaking down our basement wall. NWW was quick to respond, they put an end to our leak. On time, clean, and honest. Would highly recommend to anyone with a wet basement."
Derek | Kewaunee, WI

"Northeast Wisconsin Waterproofing, LLC was recommended thru a co worker. Jerry returned my call the same day and was able to come out to my house the next day. After looking at the water issue in my basement he was not able to repair my issue but he did educate me on what needed to be done. I would highly recommend Northeast WI Waterproofing."
Tracy | Green Bay, WI

"Great experience! Very knowledgeable! Very reasonable price! I would very much recommend!"
Keith | Sturgeon Bay, WI

"They did amazing work, and fast. They explain things that made it easy for me to understand what they needed to do to fix my basement problem. I will be using them for any future basement water issues I have!!"
Oriana | Green Bay, WI

"Working with Jerry was a great experience, great personality and very easy to work with. Explained the work that needed to be done to fix the problem, showed up when he said he would and completed the work in a timely manner. There were no hidden costs. I would use NEW Waterproofing again for future foundation repair work."
Bryan | Allouez, WI

"Jerry was prompt, courteous, and efficient. Great explanation of work to be done - worked his schedule to fit with mine. Guaranteed his work, and cleaned up afterward . Extremely satisfied!!!"
marian | Green Bay, WI

"Jerry was absolutely wonderful! He and his assistant were very friendly, professional and just great guys to work with. He showed up when he said he would, did an excellent job and came back and cleaned everything up after it had dried. I would definitely recommend Northeast Wisconsin Waterproofing to anyone who needs work done on their basement! And the 20 year warranty is an added benefit!"
Linda | Dyckesville, WI

"Jerry is a true professional. He responded quickly to my request to look at a crack in my foundation and came out to review the concern within a short period of time. After his evaluation of the foundation crack, Jerry explained that the crack was a result of concrete contracting and was fairly common. This put my mind at ease. The repair was performed within a few days with a full explanation of the process. Couldn't be happier with the results of the repair and Jerry taking time to answer all of my questions. The 20 year warranty shows the confidence Jerry has in the repair."
Wayne | Green Bay, WI

"Jerry was very professional and explained every question I had about basement repair. Cleaned up after he was done and then again explained what he had done. I will recommend him to anyone who needs work on their basements."
Linda | Green Bay, WI

"Jerry’s free estimate included a thorough review, inside and outside,of the cracked foundation wall in my basement. Then he explained in detail the process and product used to make the fix to seal the crack. Jerry and an assistant would do the work themselves, having been trained how to do it by the company who developed it. The estimate was very reasonable, Jerry answered questions I asked, and there would be minimal mess and disruption to landscape and foundation wall. Jerry was always on time or early, clearly knew his product and the process used, and the job took two hours start to finish. Checking and clean-up the next day was completed in under an hour. All of this in the midst of the Covid-19 Pandemic of 2020. He and his assistant always wore masks and kept social distancing. I had peace of mind, and a 20 year guarantee on a sealed foundation crack. Jerry is available if I have concerns or questions, because he is local, experienced in concrete foundations and trustworthy."
Mary | Green Bay, WI

"Jerry is a true professional; timely, polite, and tidy. He injected two foundation cracks at our home. From start to finish the process was seamless. I would not hesitate to refer NWW to anyone in need of this type of a repair. The materials used bond with the existing concrete wall and create a watertight seal. I'm impressed with how things turned out! Jerry took the time to explain what he was doing and was great with letting our children watch over him as he made the repair. Thank you NWW!"
Chet | De Pere, WI

"I had 5 cracks in my basement. All were fixed for about 1/3 of the price of digging out the foundation. The work was done in a timely manner. Tools and debris were cleaned up immediately. Jerry set a time and was always there when he said he would be. I highly recommend this company"
Ann | Green Bay, WI

"We had a crack in our foundation wall that leaked during heavy rains and had a pre-existing surface repair when we bought our house. The repair process was quick and easy to fix this issue. I would recommend Jerry to anyone looking to fix a leak in the basement wall and he allowed me to watch and ask questions about the process on how it all works. Give him a call and you won't be disappointed."
Ryan | De Pere, WI

"Jerry, is an excellent man. Called back same day. Fixed the basement problem . He is from our community, Bellevue. Would recommend him and his company 100% Ty Jerry."
Doris | Bellevue, WI

"When we discovered the crack in our foundation that was allowing water in, I wasn’t sure what to expect as I’ve heard horror stories of repair price gouging. After calling Jerry, I immediately felt comfortable with his knowledge and experience in fixing problems like mine. Jerry was great to work with, and it was easy to schedule a date for our fix. Jerry went above and beyond to seal our foundation, was extremely clean, and he didn’t push for excessive repairs that weren’t necessary. I’d happily hire him again, and would certainly recommend him!"
Nate | Hobart, WI

"I called NEW Waterproofing about water coming in through a crack in my basement wall. We set up an appointment for a couple of days later for an estimate. Jerry had arrived promptly at the time we agreed. We went to the basement and I showed Jerry the crack in the wall. Jerry understood the reasoning behind where the crack was and what is was caused from. Jerry then explained to me very thoroughly what the process was going to be to seal the crack and how it would fill any voids on the outside of the concrete wall. We then set up an appointment to actually do the work and at that time Jerry proceeded to seal the crack. Jerry was very professional, courteous, kept the dust to a minimum and had everything cleaned up better than when he arrived. Hopefully I won’t need it again but if I would, I would definitely hire NEW Waterproofing again! Thank You Very Much!! Great Job"
Robert | Bellevue, WI

"Very professional, highly skilled business to work with. Jerry was very responsive to our needs and took care of our issues on a timely basis. We greatly appreciated his expertise and would highly recommend working with him if you have waterproofing needs. Additionally, he was willing to recommend another company to us for additional needs we had which we greatly appreciated. We were very pleased with the work he completed."
John | Green Bay, WI

"We called Jerry to fix a leak in our basement wall and never regretted our decision. He promptly scheduled appointments for both the estimates and to do the repairs. After meeting with him I felt as though I could trust him to make sure the job would be done right. Very reasonable rates, pleasant and professional."
Betsy | Howard WI

"Jerry fixed a leak in our basement wall in June 2019 that had been leaking for several years. It has been dry since and we are very satisfied with the work done. Jerry was on time and did a very professional job."
Sherry | De Pere, WI

"We couldn't be more pleased with our service from NEW Waterproofing. The website was very informative, and the photos helped us decide to call. Jerry, the owner, returned our call the same day and scheduled the repair for just a few days later. The work was completed in only one day, and we can barely see where the cracks are. Jerry was prompt and professional. We are so glad to have found a lifetime Green Bay resident to do the work instead of a national corporation."
Ryna | Green Bay, WI

"We had 2 cracks in our basement wall that just recently started leaking after heavy rains. We knew we needed to have this repaired. My husband made contact with Jerry who made arrangements to come a few days later for an estimate. He told me he could do the job. He explained how long it would take and the entire process. We had several questions which he was able to answer all. We scheduled an appointment for the following week. He was able to work around a family of four and their busy schedule. He waited patiently while I had to drive my girls to school. He came in and started the job. We have to say Jerry may be one of the most polite and nicest people we have met. The product was applied to the cracks and had to dry a few hours before he could complete step 2 of the process. He was able to come back later in the afternoon and complete the 2nd step. This was a huge advantage for us as we didn’t have to wait and schedule a different day! Once Jerry was complete he cleaned the area and took away all of his waste from the repairs. We felt the price was reasonable. I recommend Jerry to anyone and if I have another crack in the future he will once again get my business. Hats off to a local business! Thank you Jerry for your services!"
Tonia | Green Bay, WI

"With the heavy rains recently, we had water leak into our finished basement. After removing the drywall we located 2 cracks. I emailed Jerry for an estimate, he came out a couple days later to take a look, provided a reasonable estimate, and was back in 3 days to complete the work. Couldn’t have asked for better service. Thank You!!!"
Tracy | Pulaski, WI

"Jerry and Norb did an excellent job. They showed up on time and on the day they promised to be here. The bracing they put in was more than I expected. It was heavy duty and installed professionally. They cleaned up all the mess and I recommend them to others."
Jerry | Bellevue, WI

"After watching NWW video on their website, I called for an estimate. Jerry came over within a few days and explained what they were going to do and how long it would take. I was very impressed with his work and how considerate he was with our home. Jerry's estimate was lower then I thought it would be. I would highly recommend NWW if you have a crack in your basement wall."
Dan | Howard, WI

"I am so impressed with the quality work Jerry and his assistant Norb did. I was in need of getting my basement fixed right away and Jerry gave me a quote within a day or 2, and to be honest his pricing was beyond fair and much less then the other quote we got. He and Norb had the work done within a week and did all the clean up. Norb left the repair area spotless! I would recommend NEW Waterproofing to anyone that needs this kind of work done. He gets 5 plus stars from us. Thank you very much!!!!"
Jackie | De Pere, WI

"First off, I'm a very fussy guy, so I didn't think I would find anyone to repair my wall, that would make me totally happy. Wow, was I wrong. I got Jerry's name from a buddy that was in the home building business. After contacting him, he was here the next day, on time, & I could tell right away, this guy knew his business, and had probably seen hundreds of these cracks before. There was no " well I think we'll try this or that & then maybe we will end up fixing the crack this way" Nope, he explained the repair, and said" here is what were going to do, and here is how we are going to do it" He then quoted a price, which was about half of what I heard the repair would cost, & we set up a repair time, just a few days later. When he & his worker arrived on time they got right to it & were finished in a couple of hours, with no mess or evidence that they had even been there. I can tell by just looking at it that it is a great repair, that penetrated the entire wall not just putting a band aid on the surface & hoping for the best. I am finishing off this wall in the near future so I didn't want to experiment with anyone but the best, and I am confident I had one of the best fix my wall, & he stuck right to the quote, (which included a lifetime warranty). I wish there were more contractors like Jerry around, as I can tell he likes his job, is fair, and has a nice personality to boot. It was a great experience for sure!"
Dean | Appleton, WI

"Working with Jerry was hassle free. He returned my call that same day and was able to make an appointment for him to come out for an estimate within the next day or two. I would recommend Northeast Wisconsin Waterproofing to anyone needing this service and I will definitely use them again. Great quality work!"
Kim | De Pere, WI

"Jerry and his team installed support beams in my brother's house that we were selling as part of an estate sale. He was very professional and was able to install in a very short time frame so it was completed prior to closing. He explained what needed to be done and his price was very reasonable. I would highly recommend Jerry and his team for any basement repair. Thank you!"
Debbie | De Pere, WI

"Had a great experience with this company from start to finish. I emailed them to contact me and later that day they called me back. Within a day or two Jerry was here and gave me an estimate on my basement wall repairs. He was back in a week to do the job! Jerry and the gentleman he had with him were very professional and on time for the appointment. They did the job, left so it could do it's work and Jerry came back a few hours later to clean up everything. Jerry is very knowledgeable about what he does, explains well and his prices were very reasonable. I would highly recommend him and his company if I know anyone with basement issues they need taken care of! Great company."
Stacy | Green Bay, WI

"Northeast WI Waterproofing did a great job on the cracks in my basement walls. I was in a time crunch and within a week I had an estimate and the repair was complete within budget. Jerry was very professional and answered all my questions. I would highly recommend Northeast WI Waterproofing to anyone in need of basement crack repair."
Tina | Luxemburg, WI

"Great service in a timely manner. Leak was fixed and the guys left the area very clean. It was like they were never in the house! I'd recommend them for any basement crack repair!"
Marshall | Howard, WI

"I would highly recommend Northeast Waterproofing for all of your basement repair needs. Jerry is timely, professional, and exudes integrity in everything he does. His waterproofing system is the best in the area for a permanent fix to your leaky cracked basement walls. The process he uses to repair is a long term solution, not just a band aid on a bigger problem. I won't hesitate to refer any of my clients, family, and friends to Northeast Waterproofing. Ben Myers, Realtor The Myers Group"
Ben Myers, Realtor | Green Bay, WI

"As an active real estate agent in northeast Wisconsin, I often refer people to local specialists when the house being purchased is in need of repair. The first time I referred Northeast Wisconsin Waterproofing I was quite impressed. Jerry was right on time for the appointment and was able to give an estimate for the basement repair on the spot. The walls to the basement of the house were leaning inward. Jerry and his crew from Northeast Wisconsin Waterproofing were able to repair the damage while the house was in escrow. The work quality was fantastic and the job took less than a day to repair. Braces were placed along the basement walls to prevent further movement. My client was very satisfied with the work, as was I. Jerry and his crew did everything they said they would and stayed within budget. I would definitely recommend Northeast Wisconsin Waterproofing to anyone in need of basement wall repair. Competitive pricing and quality repair is what you'll get. Give them a try, you will be quite satisfied."
David Myers of Keller Williams Realty | Green Bay, WI

"Jerry was very timely with responses to my questions and great to work with. He was very caring and recommended a number of things that I should make sure to do as a first-time homeowner. Best of all, his attitude and professionalism didn't change at all when I told him that I was only able to afford the more important fixes at the time. Jerry showed up when he said he would and took great care to clean up and leave the basement looking better than when he got there. And no more leaks!"
Lucas | Green Bay, WI

"Thanks Jerry for saving our basement! Jerry came out on a Sunday to stop our water leak from ruining our family room. Friendly, honest service with a great attitude! We highly recommend Northeast Wisconsin Waterproofing!!"
Katie | Kewaunee, WI

"Northeast Wisconsin Waterproofing gave us great service at a great price. They were professional and timely in their work and left the area clean when they left."
Karyn | Kimberly, WI